All the Jio customers from West Bengal are entitled to escalate their complaint to Appellate Officers appointed by Jio for West Bengal state customers if they are not satisfied with the resolution provided to them by the customer service team. To complaint to the Appellate Officers of West Bengal state, it is mandatory for the customers to provide the unique complaint number registered with the customer service team. To log a complaint with the Jio Customer care team, click Jio Customer/Corporate Care West Bengal. The Appellate Officers in West Bengal state are available anytime from Monday to Friday, between 09:30 AM and 06:00 PM. Following are the details of Appellate Officer in West Bengal state:
Zone: East
State: West Bengal
Appellate Authority Name: Sailesh Rupani
Office Address: Reliance Jio Infocomm Limited, Eco-space Business park, Bldg. No. 2A, 6th Floor, New Town Rajarhat, Kolkata – 700156
Email Address: appellate.wb@jio.com
Contact Number: 18008893999
Fax No: 18008891211
The customers can also visit the nearest Jio Store in West Bengal. To get the address of all Jio Stores in West Bengal please visit Reliance Jio Stores in West Bengal
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After i got my confirmation message of my delivery of Jio Mobile i went to my near locality Jiostore they said me to come next day, or call to them, last 7 days i am calling them they always saying mobile has not came call tomorrow, like this they are refusing me, & in market this store have a bad news that store is selling the mobile outside with high price. Today again i went to the store after receiving a call from Kolkata 03335591027 to pick up my mobile from near Jio store, the Staff “Mr.Abhisekh” saying this calls & sms have no value, then i ask them to note down my mobile number so that they can inform me but he is saying that i have to call them daily they will not, what kind of Jio store & Staffs have been recruit here can’t even speak & maintain a store properly they are very rude in behaviour too. Please help me Sir, i am giving below the Store address with their
land line number & enclosing my SMS which your company send me to my mobile.
Please do the needful as soon as possible
GAUTAM JAIN
9732553445
Jio Store – Station Road, Behrampore
Jio Store, Baharampur Station Road, Murshidabad, Baharampur 742101, West Bengal
Phone No : 03482256156
Mon-Sun : 10:00 AM. – 10:00 PM.