All the Jio customers from UP (East) are entitled to escalate their complaint to Appellate Officers appointed by Jio for UP (East) state customers if they are not satisfied with the resolution provided to them by the customer service team. To complaint to the Appellate Officers of UP (East) state, it is mandatory for the customers to provide the unique complaint number registered with the customer service team. To log a complaint with the Jio Customer care team, click Jio Customer/Corporate Care UP (East). The Appellate Officers in UP (East) state are available anytime from Monday to Friday, between 09:30 AM and 06:00 PM. Following are the details of Appellate Officer in UP (East) state:
Zone: North
State: UP (East)
Appellate Authority Name: Rajesh Sharma
Office Address: Reliance Jio Infocom Ltd., The Solitaire, Opposite Fun Mall, Gomti Nagar, Lucknow – 226010. (UP)
Email Address: appellate.upe@jio.com
Contact Number: 18008893999
Fax No: 18008891211
The customers can also visit the nearest Jio Store in UP (East). To get the address of all Jio Stores in UP (East) please visit Reliance Jio Stores in UP (East)
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Hello sir I am Rinkal Verma I am from Lucknow pin.226020. my other number is 9936533037 in this number I can not do any type of recharge because I port in to Airtel to jio then got 6month free call bt now I can not make any recharge and your costmer care executive was not giving satisfied answer abt that plz help me I feeling very badly about that plz sir I request it to check in your standard kindly check . Plz
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Hello sir my name is uttam Soni. I live in Lucknow city and my current location is Gulzar colony chinhat tiraha Lucknow but there is some issue in your network the internet connectivity is very poor like 2G connection I complained many times on jio customer care but no resolution provided to me and the network status is still very poor. Please resolve my issue as soon as possible I hope you can understand my problem.
सेवा में
श्रीमान महाप्रबन्धक महोदय जियो
उत्तर प्रदेश पूर्वी ।
महोदय,
मेरे द्वारा आपके कस्टमर केयर को मेरे ग्राम छटहाँ जनपद मीरजापुर उत्तर प्रदेश में नेटवर्क संमबन्धित समस्या को लेकर के कई बार जरिये फोन व ईमेल के तहत शिकायत की गयी परन्तु आज तक मेरे गाँव में नेटवर्क नही सुधार हुआ । बस जब भी कस्टमर केयर को काल किया जाता है तो केवल यही कहा जाता है कि आफके क्षेत्र में नेटवर्क सम्बन्धी सुधार का कार्य चल रहा है । 120 दिनो में सुधार हो जायेगा परन्तु एक वर्ष से ज्यादा हो गया आज तक नही सुधार हुआ है
बहुत परेशान हो गया हु । नेटवर्क न होने की दशा में मुझे अपने घर से करीब 300 मीटर दूर खेत मे जाना पडता है वहा पर नेटवर्क आता है तो बात होती है
कृपया मेरी समस्या का निराकरण करे ।
मुकेश पाण्डेय
मो0 नम्बर 7388498404
Dear sir Mera nam Ritanshu Gupta City-Banda(uttar pradesh) Post-Banda Police Station KalwanganJ chauki District Banda Uttar Pradesh pin 210001
Sir mere Mohalle Kailashpuri me jio Ka network 3 mahine pahle tak thik tha lekin ab n hi call ho paa rhi hai aur n hi internet mere Ghar par jio ke 5 number hai Sare recharge ke bavjood band Kar diye gye hai kyoki network hi nhi aa rha hai complain Karne par BHI koi karyawahi nhi hui
Please contact me 8299269406
सेवा में
श्रीमान महाप्रबन्धक महोदय जियो
उत्तर प्रदेश पूर्वी ।
महोदय,
मेरे द्वारा आपके कस्टमर केयर को मेरे ग्राम भोरी सुरियावा जनपद भदोही उत्तर प्रदेश में नेटवर्क संमबन्धित समस्या को लेकर के कई बार जरिये फोन व ईमेल के तहत शिकायत की गयी परन्तु आज तक मेरे गाँव में नेटवर्क नही सुधार हुआ । बस जब भी कस्टमर केयर को काल किया जाता है तो केवल यही कहा जाता है कि आफके क्षेत्र में नेटवर्क सम्बन्धी सुधार का कार्य चल रहा है । 120 दिनो में सुधार हो जायेगा परन्तु एक वर्ष से ज्यादा हो गया आज तक नही सुधार हुआ है
बहुत परेशान हो गया हु मै जब भी गाँव छुट्टी जाता हू तो नेटवर्क न होने की दशा में मुझे अपने घर से करीब 300 मीटर दूर खेत मे जाना पडता है वहा पर नेटवर्क आता है तो बात होती है आब आप ही बताये कि क्या रात में सून सान जगह पर जाकर के बात करना उचित है
कृपया मेरी समस्या का निराकरण करे ।
आपका दुर्भाग्यशाली ग्राहक
अभिषेक कुमार मौर्य
मो0 नम्बर 8318424903
पता पुलिस लाइन सुलतानपुर उत्तर प्रदेश
पता जहा नेटवर्क की समस्या है
ग्राम भोरी (bhawri ) सुरियावां जनपद भदोही
उत्तर प्रदेश पिन कोड़ 221404
Dear sir Mera nam Ashutosh Pandey village-Chackberma Post-Sarain Police Station Ahiraula Sub division-Burahanpur District Azamgarh Uttar Pradesh pin 223221
Sir mere gaon me jio Ka network 3 mahine pahle tak thik tha lekin ab n hi call ho paa rhi hai aur n hi internet mere Ghar par jio ke 5 number hai Sare recharge ke bavjood band Kar diye gye hai kyoki network hi nhi aa rha hai complain Karne par BHI koi karyawahi nhi hui
Please contact me 8700607047
Dear sir,
poor network connectivity at my working location zila panchayat Campus station road lalitpur 284403 u.p. please resolve this problem as soon as possible
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Hi sir my name is saurabh chauhan vill . Karanpur pandri post . Madnapur dist. Shahajhanpur up(east) Sir , meri area me jio ki network problam lagbhag 15 dino se hai bilkul bhi net nhi chalta hai aur n hi calls hoti hai sir meri problam jaldi se theek kra dijiye kyoki mai airtel se port leke aaya hu area pin number is 242301
I want to port my Idea not to GEO NO 9889288886 IMMEDIATELY THE SCHEME SHOULD BE RS 399 MONTHLY WITH HAND SET SUITS FOR GEO SIM
Never do this, go for airtel or vodafone…..Jio is the worst 4g service provider, Infact they give 2g or 3g. if u r ok with this then ……….
Right bro jab tak malik ki beti ke tower nahi lag jaata speed nahi sudhregi.
Express Request 19 MAY 2018
Fm: Lt. Cdr. GEETA DAS Ph.No. 79855413798
To: Jio Corporate Care UP East
Jio Appellate Officer UP East
Info: Officer In-Charge Jio Customer Care
Dear Sir, Thank you very much for your kind response of Mr. Deepak Chavan Team Jio, after a long wait.
1. If as per your company policy, there is no provision of Refund / Reverse / Transfer any recharges which has been succesfully attached – BY MY MISTAKE OF A CUSTOMER TOWARDS A WRONG PHONE No.7905541345 – “NO PROBLEM”.
2. For last 3 days, I had been continuously trying to Get in touch with the holder of 7905541345 –
In all the attempts, getting response “THE No. IS UNREACHABLE OR SWITCHED OFF. PLEASE TRY LATER”.
3. Following SMS have been sent 6 times to 7905541345
“HOLDER OF 7905541345 CAN YOU PLEASE CALL ME ON 7985541345 OR ATTEND MY CALL” –
Till now NO POSITIVE RESULTS
4. May I approach you with an Earnest Request that:
– Your good offices can at least CONSIDER MY REQUEST FOR CANCELLATION OF SAID INCORRECT RECHARGE ORDER PLACED BY MISTAKE / Block said Recharge Amount credited in A/c of Jio No. 7905541345, IN ORDER TO PROTECT MY HARD EARNED MONEY WHICH I FEEL, SHOULD NOT BE PASSED ON TO A WRONG HAND.
– For the said Recharge Amount of Rs 399.00 so recovered “No claim would be placed by me” On my behalf your good offices may CONTRIBUTE this Amount for a Noble Cause like “P M Relief Fund” or any such organisation as you deem proper.
Submitted for your kind perusal in the best spirit of the Flag Ship you Command. “JAI HIND”
As we are aware about the quality and services of Reliance Jio, there is no doubt about it , no other player can take place in market in present and hope in future as well.
But we are the unlucky to utilise your services at my place, We stay at Bongaria Bazar in district Azamgarh( attached the screenshot of map location .
There is huge potential in market, appox. 1 million users those are using other network, lot of educational organisation are working which are using other network.
As a teacher I also want to teach few topics to my students through digital mode but due to unavailability of healthy network our students do not get that opportunity.
Kindly look in this matter on serious note and also give us opportunity to teach our students online. I hope you understand my pain.
Dear sir job team leader lukhnow
Area but online page not open
Hlo sir my name is sourabh Sharma My Address is vill.chhek Po.jhiralri Teh.Barsar Distt Hamirpur Himachal pradesh . My area Jio network No service and 2 router and two sim me but again again appeal in jio care but not respose plz help me and my house camera attached in jio router please help me early