All the Jio customers from Mumbai are entitled to escalate their complaint to Appellate Officers appointed by Jio for Mumbai state customers if they are not satisfied with the resolution provided to them by the customer service team. To complaint to the Appellate Officers of Mumbai state, it is mandatory for the customers to provide the unique complaint number registered with the customer service team. To log a complaint with the Jio Customer care team, click Jio Customer/Corporate Care Mumbai. The Appellate Officers in Mumbai state are available anytime from Monday to Friday, between 09:30 AM and 06:00 PM. Following are the details of Appellate Officer in Mumbai state:

Zone: West
State: Mumbai
Appellate Authority Name: Paresh Yadav
Office Address: Reliance Jio Infocomm Limited, 3rd Floor, B Wing, Fortune Building, Bharat Nagar, Bandra – Kurla Complex, Mumbai – 400051
Email Address: appellate.mum@jio.com
Contact Number: 18008893999
Fax No: 18008891211

The customers can also visit the nearest Jio Store in Mumbai. To get the address of all Jio Stores in Mumbai please visit Reliance Jio Stores in Mumbai