All the Jio customers from Kashmir are entitled to escalate their complaint to Appellate Officers appointed by Jio for Kashmir state customers if they are not satisfied with the resolution provided to them by the customer service team. To complaint to the Appellate Officers of Kashmir state, it is mandatory for the customers to provide the unique complaint number registered with the customer service team. To log a complaint with the Jio Customer care team, click Jio Customer/Corporate Care Kashmir. The Appellate Officers in Kashmir state are available anytime from Monday to Friday, between 09:30 AM and 06:00 PM. Following are the details of Appellate Officer in Kashmir state:

Zone: North
State: Kashmir
Appellate Authority Name: Neeraj Fotedar
Office Address: Reliance Jio Infocomm Ltd. 1st Floor, KC Plaza, Residency Road. Jammu – 180001, J&K, India
Email Address: appellate.jk@jio.com
Contact Number: 18008893999
Fax No: 18008891211

The customers can also visit the nearest Jio Store in Kashmir. To get the address of all Jio Stores in Kashmir please visit Reliance Jio Stores in Kashmir