All the Jio customers from West Bengal are entitled to escalate their complaint to Appellate Officers appointed by Jio for West Bengal state customers if they are not satisfied with the resolution provided to them by the customer service team. To complaint to the Appellate Officers of West Bengal state, it is mandatory for the customers to provide the unique complaint number registered with the customer service team. To log a complaint with the Jio Customer care team, click Jio Customer/Corporate Care West Bengal. The Appellate Officers in West Bengal state are available anytime from Monday to Friday, between 09:30 AM and 06:00 PM. Following are the details of Appellate Officer in West Bengal state:
Zone: East
State: West Bengal
Appellate Authority Name: Sailesh Rupani
Office Address: Reliance Jio Infocomm Limited, Eco-space Business park, Bldg. No. 2A, 6th Floor, New Town Rajarhat, Kolkata – 700156
Email Address: appellate.wb@jio.com
Contact Number: 18008893999
Fax No: 18008891211
The customers can also visit the nearest Jio Store in West Bengal. To get the address of all Jio Stores in West Bengal please visit Reliance Jio Stores in West Bengal