Those customers who have purchased their Jio SIM Card via eKYC option using their Aadhaar Card, there is no need to go through the Tele-verification process. After successful verification, the SIM will be activated. However, if you have not used your Aadhaar Card, you need to call the below numbers to activate your sim card:
Jio Tele-verification number for data and call services: 1977
Jio Tele-verification number for only data service: 1800-890-1977
Please be updated that as per the TRAI rules, without positive tele-verification, the customer’s connection can not be activated.